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Processor 12th Gen Intel Core i5-12500 Processor @ 3.00 GHz (6 cores, 12 threads, 18 MB cache, to 4.60 GHz Turbo)
Graphics
Intel UHD Graphics 770
Operating System
Windows 11 Professional English 64bit
Memory
32GB DDR5 RAM
Hard Drive
1TB PCIe SSD
Optical Drive
DVD+/-RW Optical Disk Drive
Wireless
No Wireless LAN Card
Front Ports
2 USB 2.0 ports
1 USB 3.2 Gen 1 ports
1 USB 3.2 Gen 1 Type-C Port
1 Universal audio port
Rear Ports
1 DisplayPort 1.4a port (HBR2)
1 HDMI 1.4b port (Note: The maximum resolution supported by HDMI 1.4b port is 1920 x 1200.)
1 USB 3.2 Gen 1 ports
1 USB 3.2 Gen 1 Type-C Port
2 USB 2.0 ports with Smart Power On
1 RJ45 Ethernet Port 10/100/1000 Mbps
Dimensions & Weight
Height: 324.30 mm (12.77 in.)
Depth: 292.20 mm (11.50 in.)
Width: 154.00 mm (6.06 in.)
Weight (min): 5.18 kg (11.42 lb)
Weight (max): 6.37 kg (14.04 lb)
Power Supply
180 W internal power supply unit (PSU), 85% Efficient, 80 Plus Bronze
Keyboard
Dell Wired Keyboard and Mouse Black
Streamline your business’ performance and enhance productivity with the Dell OptiPlex 7020 Tower Desktop Computer. Equipped with 12th Gen Intel Core i5-12500 Processor @ 3.00 GHz (6 cores, 12 threads, 18 MB cache, to 4.60 GHz Turbo) and the ability to scale performance to your business needs, the OptiPlex enables users to easily complete their important tasks quickly and easily.
Integrated Intel UHD 770 graphics provides you with clear and smooth visuals across multiple displays with HDMI and DisplayPort video outputs. The OptiPlex 7020, an advanced version of the OptiPlex 3000, combines improved performance, security, and durability in a sleek and professional design.
You get 32GB of DDR5 RAM and a 1TB M.2 PCIe SSD, both working together to enhance render speeds and program loading. Load legacy software and copy data to a hard disc with a built-in DVD+/-RW optical drive.
■ Note: No Built-in W-i-F-i ■ USB WiFi Adapter for PC. You can connect to your network using the built-in Gigabit Ethernet LAN port. Port: 3 x USB 3.2 Gen 1 Type-A Port, 1 x USB 3.2 Gen 1 Type-C Port, 4 x USB Type-A (USB 2.0), 1 RJ-45 port 10/100/1000 Mbps, 1 x HDMI 1.4, 1 x DisplayPort 1.4, 1 x 1/8″ / 3.5 mm Headphone/Microphone Input/Output, 1 x 1/8″ / 3.5 mm Line Input/Output.
OS: Windows 11 Professional English 64bit; Wired Keyboard and Mouse included. Prepared with out-of-box Remote BIOS Management and HDD Wipe, vPro platform, and virtual desktop support, the OptiPlex is designed for quick and easy deployment in a variety of environments, offers vast connectivity options and ample power to run management software and other IT-related applications and fits within various business and home environments. Bundled with AZ-XUT Cable.
QUIVIRA HEIGHTS CHURCH –
Fast and easy set up
Have only used it a week. Very fast. Seems high quality. I purchased a monitor and wireless keyboard/mouse. One came with it, but it was corded. I have no complaints.
Online Shopper –
This is an excellent choice for an office environment
This PC, Dell Optiplex 7020, with Core i5 CPU, has exceeded my expectations for set up and performance in an office environment.It replaced an old circa 2013 HP PC with Core i7 that had failed to be upgradable to Windows 11. This Core i5 outperforms that old Core i7 system buy leaps and bounds.This is a shorter tower than the old one and has fewer options for upgrades, but so far I’ve had no real reason to upgrade it.There is no cage for mounting a traditional sized HD or SSD, and the 2TB drive included with it is mounted on the motherboard. There are SATA connections that could be used for an additional HD or SSD, I suppose one could be mounted inside the tower using velcro.
JB –
Great System with Minor Issues
I would leave 5 Stars, but there’s a few issues holding it back from a Top-Tier experience.The Bad:1. The WiFi 5 Nano USB Adapter is junk, super slow. Plan on buying a WiFi 6 or better WiFi antenna. I bought a Netgear Nighthawk AXE3000 WiFi 6/6E…it works great!2. The provided wired keyboard and mouse are something you’ll probably toss, or give to your 5 year old.3. Windows Defender was not working properly, after several fix attempts had to reload Windows 11 (repair version).The Good:1. This system is fast in every aspect!!! What else is there to know.I paid $699.00 and when compared to other available Dell Desktops the hardware and value are there!
SC Joe –
Great Buy
Very nice desktop computer and we bought it while at a 30% discount!
Robert Walser –
Great Computer at a Reasonable Price
This computer works as advertised. No issues setting it up. I use it as a home desktop. I purchased this model because it has a built in CD/DVD RW drive. I preferred this because I have several software apps on CD that I needed to load to the new computer. The computer is more than enough for my needs.
JOHN KLEIN –
BUYER”S BEWARE!!!
BUYERS BEWARE!!! This is not a Dell factory direct computer. It has been purchase by the seller in the middle east and modified. Dell will not warranty the parts that have been added. The one I received had issues and di not work properly. I spent 2 1/2 days on the phone with Dell Tech Support trying to get it to work, but never could. I had to return the computer after transferring all my files and wasting three days of dealing with it.
jkmerchant1 –
Be careful of 3rd Party Vendors – Updated 11/18/2025
Something was fundamentally wrong with the machine that I received. I did everything I could to try to salvage it by downloading all the latest drivers and updates. However, the computer continued to randomly freeze without warning. Very frustrating! Dell mentioned to stay away from 3rd party vendors. They said that this machine orginally came with Linux, yet it was sold as a Windows 11 computer. Dell would not touch it and suggesting I return it. So I did.2025.11.18 Update – I would like to follow up on the above review. I returned the machine and received a full and complete refund plus an additional $100 Amazon gift certificate. I take back what was said above about 3rd party vendors. I have a different outlook based on the stellar Customer Service I received. The machine I received was clearly an outlier and the company showed their integrity and honesty by replying back to me and supporting their product with excellent customer service.Quote from Customer Service:”This is Tammuy, customer service representative following up on your recent Amazon order for the Dell OptiPlex 7020 Desktop. I’m truly sorry to hear about the issues you experienced, especially with the freezing and the difficulty you encountered when seeking support. I completely understand how frustrating and disappointing this must have been.We sincerely apologize for the inconvenience caused. While Dell may not support units upgraded or configured outside their original factory settings, please rest assured that all products we sell are covered by a full one-year third-party warranty provided by our certified service partner. If any problem occurs, you are always welcome to reach out to us directly through the Amazon platform, and we can assist with diagnostics, repairs, or replacement of faulty components.We also checked your order status and confirmed that your return has been completed and the full refund has already been issued.To further express our apologies and appreciation for your patience, we would like to offer you an additional $100 compensation as a goodwill gesture.Either way, your satisfaction is very important to us, and we want to ensure your concerns are properly addressed”.
Cassandra –
Check the PSU specs, would be decent for office work.
What I got was what I ordered. The only issue is the PSU info was buried deep and I didn’t see it before hand. Small form pc, half size odd PSU that even if I upgraded it there still wouldn’t be enough power for a decent GPU. No AUX plug for a gpu on it. Decent work pc but no extra slots to upgrade ram either. I returned it (didn’t even plug it in) because I need something I can put a bigger GPU in and received my refund within the estimated time frame. Thanks.